Fathom AI Notetakerfathom.ai ↗
What it does
call recording, transcription, summaries for Zoom, Meet, Teams; CRM sync on paid tiers
Strong fit
individuals wanting genuinely unlimited free recordings/transcriptions with a light footprint; teams already on HubSpot/Salesforce
Poor fit
users needing verified language breadth or API automation (both unverified); strict no-training-by-default requirements (Fathom trains on de-identified data unless disabled in settings)
Limitations
free tier limits AI action items and Ask Fathom; advanced summaries and CRM field sync are paid
Privacy & data handling
"Fathom's AI subprocessors are barred from training on your data; Fathom uses de-identified data to improve its models unless you turn this off in settings. HIPAA, SOC 2 Type II, GDPR." (183)
Verified facts
GA, free signup; captures Zoom, Google Meet, Microsoft Teams; fathom.video → www.fathom.ai redirect observed
Premium $20/mo monthly, $16/mo annual; Team $19/user/mo monthly, $15 annual (2-seat min); Business $34/user/mo monthly, $25 annual (2-seat min)
$0: unlimited recordings + transcriptions; limited AI action items and Ask Fathom; no advanced summaries/CRM sync
Subprocessors (Anthropic, OpenAI, Google) contractually barred from training on user data; Fathom trains its own models on de-identified data, off-switch in settings; account deletion purges data + backups after 7 further days; HIPAA, SOC 2 Type II, GDPR
Integrations: Slack, Salesforce, HubSpot, Notion, Asana
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Build my routeFacts above were checked on the dates shown and can change — confirm on the vendor’s own site before you rely on them.